Advanced Call Center Receives Award of Merit
Jul. 18, 2016
The Award of Merit is given out to businesses for not merely creating jobs but giving back to the community in various ways.
This year, Advanced Call Center Technologies (also known as ACT) received one.
Chamber CEO Dennis Beson was present Tuesday to present the award to the Call Center.
“This is an initiative that came out of our EDC department to work with the Department of Commerce on identifying a business or two in town that may be beneficial,” he said.
ACT provides employs a large number of people in Geary County. They also provide certain things to the people who work for them.
“ACT provides flexible schedules, full-benefits, coaching, and a Managers Academy for promotion opportunities,” Lyle Peterson, who presented the award on behalf of the state, said. “ACT provides school supplies to employees for their children and supports numerous other organizations throughout the Junction City and Geary County area.”
The company provides incentives for employees to reach their sales goals.
Many ACT employees have military connections, which, according to Peterson, is one place where flexibility has come in handy as it helps “in meeting the scheduling needs of families of soldiers during deployment.”
The call center was chosen from a collection of many companies — the Economic Development Commission received 89 nominations. According to Peterson, the company has grown from 25 employees when it was founded in 1996 to 480.
The company continues trying to expand, and still has about 400 jobs open.
“I’m very appreciative,” ACT Director Rose Dean said, on behalf of the company, and said ACT “would like to continue on with the growth of our site.”
She said ACT values their partnership with other entities in the community.